Legal & Privacy

EA777 Privacy Policy

Your privacy is important to us. This Privacy Policy explains exactly what personal data EA777 collects from Bangladesh players, how we use it, who we share it with, and how you can control it.

Last updated: 1 January 2025

Six Ways EA777 Protects Your Privacy

These are the core privacy principles that guide how EA777 handles your personal data every single day.

Your Data Is Encrypted End-to-End

All personal data transmitted between your device and EA777's servers is protected by TLS encryption. Stored data is encrypted at rest. Your payment details, identity documents, and account information are never stored in plain text.

We Never Sell Your Personal Data

EA777 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the platform, verify your identity, process payments, and improve your experience.

You Control Your Own Data

EA777 gives you the right to access, correct, and delete your personal data at any time. You can request a full copy of the data we hold about you, ask us to correct inaccuracies, or request deletion of your account and associated data.

Minimal Data Collection by Design

EA777 only collects the personal data that is strictly necessary to provide the service. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy. Less data collected means less risk to you.

Strict Internal Access Controls

Access to your personal data within EA777 is restricted on a need-to-know basis. Only staff members who require access to perform their specific role can view your data. All internal access is logged and audited regularly.

Prompt Breach Notification

In the unlikely event of a data breach that affects your personal information, EA777 will notify you promptly via SMS to your registered mobile number. We will explain what happened, what data was affected, and what steps we are taking.

01

Introduction

Welcome to EA777's Privacy Policy. EA777 ("we", "us", "our") is committed to protecting the personal data of every player who uses the EA777 platform at ea777.co. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you register an account, make deposits, place bets, or interact with any part of the EA777 service.

This policy applies to all players based in Bangladesh and covers all EA777 services including cricket betting, Judo, Blocky Block, WL Live, Zuma Dragon, live casino games, and any future products added to the platform. By registering an EA777 account or using any part of our service, you confirm that you have read and understood this Privacy Policy.

EA777 takes its privacy obligations seriously. We only collect data that is necessary, we store it securely, and we give you meaningful control over how it is used. If you have any questions about this policy at any time, please contact us at [email protected] or visit our Support page.

Scope

This Privacy Policy covers data collected through the EA777 website, mobile app, live chat, email, and SMS communications. It does not cover third-party websites or services that may be linked from the EA777 platform.

02

Data We Collect

EA777 collects personal data from you in three ways: data you provide directly, data collected automatically when you use the platform, and data received from third parties such as payment providers.

Data You Provide Directly

  • Registration data: Full name, date of birth, mobile number, and preferred payment method.
  • Verification documents: National ID card, passport, or other government-issued identification submitted during KYC verification.
  • Payment data: Your bKash, Nagad, or Rocket mobile wallet number used for deposits and withdrawals.
  • Communications: Messages sent to EA777 via live chat, email, or SMS support channels.
  • Responsible gaming data: Deposit limits, session limits, or self-exclusion requests you submit.

Data Collected Automatically

  • Device data: Device type, operating system, browser type and version, and screen resolution.
  • Usage data: Pages visited, games played, bets placed, session duration, and click patterns.
  • Location data: Country and city-level location derived from your IP address.
  • Log data: Login timestamps, IP addresses, and error logs generated during your use of the platform.
  • Cookie data: Session identifiers and preference data stored via cookies (see Section 06).

Data from Third Parties

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, EA777 receives transaction confirmation data from those payment providers. This includes the transaction reference number, amount, and timestamp. EA777 does not receive your full mobile banking credentials or PIN from any payment provider.

Payment Security

EA777 never stores your full mobile banking PIN or password. Payment transactions are processed directly through bKash, Nagad, and Rocket's secure systems. EA777 only receives confirmation that a transaction was completed.

Data We Do Not Collect

EA777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required for identity verification purposes and with your explicit consent.

Data Category Examples Source
Identity Data Name, date of birth, NID number You (registration / KYC)
Contact Data Mobile number You (registration)
Financial Data Wallet number, transaction reference You / Payment provider
Technical Data IP address, device type, browser Automatic collection
Usage Data Games played, bets placed, session time Automatic collection
Communications Data Support chat logs, emails You (support interactions)
03

How We Use Your Data

EA777 uses your personal data only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The main purposes for which EA777 uses your personal data are:

  • Account management: Creating and maintaining your EA777 account, verifying your identity, and managing your account settings and preferences.
  • Service delivery: Processing your deposits and withdrawals, recording your bets, calculating winnings, and delivering the games and betting markets you use.
  • Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access. EA777 uses automated systems to flag unusual patterns of behaviour.
  • Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) requirements and age verification obligations.
  • Customer support: Responding to your queries, resolving complaints, and providing technical assistance.
  • Platform improvement: Analysing usage patterns to improve the EA777 platform, fix bugs, and develop new features that better serve Bangladesh players.
  • Responsible gaming: Monitoring your gaming behaviour to identify signs of problem gambling and applying responsible gaming tools where appropriate.
  • Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers via SMS.
Marketing Communications

EA777 will only send you promotional SMS messages if you have opted in to receive them. You can opt out at any time by contacting our support team or replying STOP to any promotional SMS. Opting out of marketing will not affect your ability to use the EA777 platform.

04

Legal Basis for Processing

EA777 processes your personal data on the following legal bases:

  • Contract performance: Processing your data is necessary to provide the EA777 service you have signed up for, including account management, payment processing, and game delivery.
  • Legal obligation: EA777 is required by law to collect and retain certain data for anti-money laundering compliance, age verification, and tax reporting purposes.
  • Legitimate interests: EA777 has a legitimate interest in preventing fraud, securing the platform, and improving the service — provided these interests do not override your privacy rights.
  • Consent: Where EA777 relies on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
05

Data Sharing and Third Parties

EA777 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.

Payment Providers

EA777 shares the minimum necessary data with bKash, Nagad, and Rocket to process your deposits and withdrawals. This includes your registered mobile wallet number and transaction amounts. Payment providers are independent data controllers and their own privacy policies apply to how they handle your data within their systems.

Identity Verification Services

EA777 may use third-party KYC verification services to confirm your identity. These services receive only the data necessary to complete the verification — typically your name, date of birth, and a copy of your identity document. Verification providers are bound by strict data processing agreements with EA777.

Legal and Regulatory Authorities

EA777 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required to do so by law, or if we believe disclosure is necessary to protect the rights, property, or safety of EA777, our players, or the public.

Service Providers

EA777 uses trusted third-party service providers for functions such as cloud hosting, data analytics, and customer support software. These providers act as data processors on EA777's behalf and are contractually prohibited from using your data for any purpose other than providing the service to EA777.

No Data Sales

EA777 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial gain. This is an absolute commitment, not a conditional one.

06

Cookies and Tracking Technologies

EA777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. A cookie is a small text file stored on your device when you visit the EA777 website.

Types of Cookies EA777 Uses

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help EA777 understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your EA777 account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

07

Data Retention

EA777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

Data Type Retention Period Reason
Account and identity data 5 years after account closure AML and legal compliance
Transaction records 5 years from transaction date Financial regulation requirements
KYC documents 5 years after account closure Identity verification obligations
Support communications 2 years from last interaction Complaint resolution and quality assurance
Technical and usage logs 12 months Security monitoring and platform improvement
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

When the applicable retention period expires, EA777 securely deletes or anonymises your personal data so that it can no longer be linked back to you.

08

Your Privacy Rights

EA777 respects your rights over your personal data. The following rights are available to all EA777 players. To exercise any of these rights, contact us at [email protected] or via our Support page. EA777 will respond to all valid requests within 30 days.

Right of Access

Request a copy of all personal data EA777 holds about you, including how it is used and who it has been shared with.

Right to Rectification

Ask EA777 to correct any inaccurate or incomplete personal data held about you. We will update records promptly.

Right to Erasure

Request deletion of your personal data where EA777 no longer has a legal basis to retain it. Note that some data must be kept for legal compliance.

Right to Restrict Processing

Ask EA777 to pause processing of your data while a dispute about its accuracy or lawfulness is resolved.

Right to Data Portability

Receive a copy of your personal data in a structured, machine-readable format that you can transfer to another service.

Right to Object

Object to EA777 processing your data for direct marketing or on the basis of legitimate interests where your rights override ours.

09

Data Security

EA777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and EA777's servers.
  • AES-256 encryption for sensitive data stored in EA777's databases.
  • Multi-factor authentication for all EA777 staff accessing internal systems containing player data.
  • Regular penetration testing by independent security professionals to identify and address vulnerabilities.
  • Role-based access controls ensuring staff can only access the data necessary for their specific role.
  • Automated anomaly detection to identify unusual access patterns that may indicate a breach or insider threat.

Despite these measures, no system is completely immune to security risks. EA777 will notify affected players promptly in the event of a data breach that poses a risk to their rights and freedoms, as described in our Introduction.

Your Role in Security

You also play an important role in keeping your data safe. Use a strong, unique password for your EA777 account, never share your login credentials, and contact us immediately at [email protected] if you suspect unauthorised access to your account.

10

Children's Privacy

EA777 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the EA777 service.

If EA777 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on EA777, please contact us at [email protected] so we can investigate and take appropriate action.

11

Changes to This Privacy Policy

EA777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify you via SMS to your registered mobile number at least 14 days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last updated" date. Your continued use of the EA777 platform after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you may request account closure as described in our Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how EA777 is protecting your personal data.

12

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how EA777 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond within 5 business days.

If you are not satisfied with EA777's response to a privacy concern, you have the right to escalate the matter through the formal complaints process described on our Support page.

Your Data Is Safe — Now Play With Confidence

EA777 protects your privacy so you can focus on what matters — enjoying cricket betting, live games, and instant BDT payouts trusted by over 500,000 Bangladesh players.